LEICESTER, Mass. — As Leicester prepares to consider renewing its 10-year contract with Charter Cable TV, residents are invited to air their opinions at the town-wide ascertainment hearing on Thursday.
The open meeting format will allow all cable subscribers to voice their opinions of Charter's cable service, good or bad, according to Leicester Cable Advisory Committee Chair Sharon Richford.
"We're trying to make sure that Charter hears what people are thinking, and what they're not happy about," said Richford.
Last fall, Leicester selectmen met with Charter representatives after the town began receiving complaints over service issues, including lost and fragmented pictures and screen freezes.
"We probably had over 100 phone calls to the selectmen's office in the October-November time-frame, all related to that mess," said Richford.
She said that, while most of the problems have been fixed, the purpose of the meeting is two-fold, serving as a way to see if Leicester customers are happy, and to ensure continued support for the Leicester local cable access channel (LCAC).
"The big thing is to show support for LCAC, because 99 percent of the funding in the contract goes for equipment and all the programming that goes out on those channels," said Richford. "All the video taping that we do for the schools, the concerts on the common, the parades, Chief Jim Hurley's Police Beat and the Route 9 Veterans Forum — everything that's produced by LCAC is what this contract funds."
The meeting will be held at 6:30 p.m. on Thursday Oct. 11 at the Leicester Town Hall.